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Email Report – Complete Guide & Usage Steps

2 min read

The Email Report in Shopify (via PreOrder Guru app) allows you to track all emails sent to your customers, including preorder confirmations, back-in-stock alerts, and shipping notifications.

This report helps you monitor email performance and customer engagement.

📌 What is Email Report? #

The Email Report provides a detailed log of all emails sent from the app. It helps you:

  • Track email delivery history
  • Monitor customer engagement (clicks)
  • Analyze email performance
  • Debug communication issues

🚀 How to Use Email Report (Step-by-Step) #

Follow these steps to use the Email Report effectively:

Step 1: Open Email Report #

  • Go to Shopify Admin
  • Open PreOrder Guru App
  • Click on Email Report from the left menu

Step 2: View Email Records #

  • You will see a table with all sent emails
  • Each row shows details like email, type, subject, date, and clicks

Step 3: Use Search #

  • Use the search bar to find a specific customer
  • Enter email ID or related keyword

Step 4: Apply Filters #

  • Use Type Filter to select email type:
    • Preorder Confirmation
    • Back In Stock
    • Shipping Notification
  • Use Date Range Filter to view data for a specific time

Step 5: Adjust Records Per Page #

  • Select how many records you want to see (e.g., 10, 25, 50)

Step 6: Analyze Performance #

  • Check the Clicks column:
    • 0 Clicks → No engagement
    • More Clicks → High customer interest

📊 Table Columns Explained #

Each row in the report includes:

  • Sr. No – Serial number of entry
  • Email – Customer email address
  • Type – Type of email sent
    • Preorder Confirmation
    • Back In Stock
    • Shipping Notification
  • Subject – Email subject line sent to the customer
  • Date – When the email was sent
  • Clicks – Number of times the email was clicked

🔍 Filters & Search Options #

You can easily find specific email records using:

  • Search Bar – Search by email ID
  • Type Filter – Filter emails by type
  • Records Per Page – Adjust number of entries shown
  • Date Range Filter – View emails from a specific time period

📈 Understanding Email Performance #

The Clicks column helps you understand engagement:

  • 0 Clicks → Customer did not interact
  • Higher Clicks → Indicates strong interest

This helps you identify which emails are performing well.

💡 How This Helps You #

Using the Email Report, you can:

  • Track all customer communications in one place
  • Measure effectiveness of your email campaigns
  • Improve subject lines and content strategy
  • Ensure important emails are being sent properly
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